The information below will give you the average amount of days it takes to ship a product to your door and the best time to contact our support team.
The information above lets you know the best time to message us. Even if your order hasn’t arrived in that time frame, it’s probably still on its way (and worth the wait).
Shipping is calculated in the cart and for most regions it’s FREE!
We may need to contact you for additional shipping fees for deliveries to Northern Ireland, Highlands of Scotland, remote areas and islands.
These fees are payable before the items are shipped and should you not wish to pay them, you can cancel your order free of charge and upon your request.
Please be aware that shipping is not actually free (we cover the costs), so some deductions may be made in refunds or returns, as per our terms.
If your order is being sent by a trackable service, these details will be included in the dispatch confirmation email we send to you. The courier and shipment number will be attached to your confirmation.
Please note that tracking is not available until the order is shipped and with the courier.